Connectwise saves us a lot of time
April 11, 2019
Connectwise saves us a lot of time
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)
We can easily remote into users computers to troubleshoot various problems. We save time by going this route and it also eliminates the need to go onsite or to walk over to a users computer.
- Easily remote into computers.
- Fix various issues like printing, etc.
- Can easily search by computer name or number in the web portal.
- Sometimes the web portal will go down for short periods of time.
- We can troubleshoot and solve problems faster.
Since it is web-based, we can gain access to remote users easily as long as they have an internet connection.