You owe it to your team. Get this!
June 14, 2019

You owe it to your team. Get this!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I have used most other products on the market to support my customers. I have not found anything that comes close to the feature set and stability at this price. I could not be happier about using ConnectWise and recommend it to all my peers. One of the great things about the software, is the dev team is always updating and adding new features by listening to their customers. A++
  • Cross platform support including linux
  • Fast and stable platform
  • Great feature set
  • More CLI features that can be automated
  • API framework
  • Faster response to customers issues because of the lightweight client on older machines
  • Love the cross platform support
I have tried most all other competitors and nothing comes close to the value ConnectWise delivers. With the automated AD deployment and grouping, this product just works!
It is great when you need a lightweight remote client. Great customization! I like how it looks like my company and not just something I am paying for with other competitors. I have yet to find a scenario where it was not a good fit.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
9
File transfer
8
Instant message
8
Access to sleeping/powered-off computers
3
Over-the-Internet remote session
10
Initiate remote control from mobile
7
Remote management of servers & workstations
10
Centralized management dashboard
10
Multi-platform remote control
10