ConnectWise for remote access
June 20, 2019

ConnectWise for remote access

Ronald Kent | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ConnectWise Control (formerly ScreenConnect)

I have used Connectwise as a remote access point from a home office. I am the sole user.
  • It is easy to access my office computer remotely.
  • Connection is quick.
  • Graphics are easy to read.
  • While the graphics are easy to read, both screens appear on my remote notebook.
  • Having two screens rather than one makes it difficult to read (small print).
  • It would be nice to be able to switch from one screen to another with a full-screen readout on the remote notebook.
  • Positive in that I can access my main computer from a remote location..including out of the country.
  • Negative in that the display is of two monitors and it isn't as easy managing them as opposed to switching from one to another.
I have used Team Viewer and currently use Splash Top due to their ease of use and security.
I only use it for remoting in to gather data and update Excel spreadsheets.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
File transfer
Secure remote access with Smart Card authentication
Over-the-Internet remote session
Initiate remote control from mobile