A modern headless CMS that delivers
November 07, 2023

A modern headless CMS that delivers

Matt Madill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Contentstack

We use ContentStack to replace a legacy solution on prem, Sitecore. The scope of the use case was to replace a customers legacy website using Sitecore, in 10 languages, to Contentstack.
  • Presales support
  • continuous product improvement
  • technical support
  • additional analytics offering via the api
  • training and examples
  • updating SDK's to reflect technology changes
  • Having a rich partner network has improved the speed to adopt to functionality
  • The admin application is very user friendly and does not require a lot of ramp up for users
  • decreased the time it takes to get content deployed
I havent had to use the technical support often, which is a positive to begin with. When I have, the chat support folks were very responsive and were able to get my issues resolved.
Contentstack has better international hosting support then Contentful and we found the presales and sales support people were MUCH more responsive than Contentful. The Sitecore sales process was very very slow and overly complex. We felt Sitecore had many features that were not valuable and the cost to benefit ratio was much lower compared to ContentStack.

Do you think Contentstack delivers good value for the price?

Yes

Are you happy with Contentstack's feature set?

Yes

Did Contentstack live up to sales and marketing promises?

Yes

Did implementation of Contentstack go as expected?

Yes

Would you buy Contentstack again?

Yes

Based on my experience ContentStack delivered on all of their promises from both a service, technology and account standpoint. The responsiveness did not decline after we became a customer.

Contentstack Feature Ratings

Admin section
10
Page templates
6
Mobile optimization / responsive design
6
Publishing workflow
10
Content taxonomy
10
SEO support
4
Bulk management
10
Availability / breadth of extensions
5
Community / comment management
5
API
10
Internationalization / multi-language
10
Role-based user permissions
6