Critical Mention is expensive but gets the job done
July 14, 2021

Critical Mention is expensive but gets the job done

Nile Easton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Critical Mention

We use Critical Mention to monitor our media mentions and use their reporting tool to deliver media reports to our board and leadership team.
  • Easy to use.
  • Easy to clip media files to the perfect size
  • Easy to build media reports to send to executives
  • User Interface is intuitive
  • Does not get all mentions. Misses some that aren't posted to websites.
  • Reporting tool
  • Media monitoring
  • Allows me to quantitatively document our media outreach efforts.
TV Eyes will grab EVER SINGLE mention of your organization but their UI is clunky and the reporting and editing tool takes some practice.

Do you think Critical Mention delivers good value for the price?

No

Are you happy with Critical Mention's feature set?

Yes

Did Critical Mention live up to sales and marketing promises?

Yes

Did implementation of Critical Mention go as expected?

Yes

Would you buy Critical Mention again?

Yes

[Critical Mention is] excellent at grabbing your mentions IF they are online. Can miss the ones that are just mentions and aren't posted online.