Started using for our bi-annual conference, and will never go back!
September 11, 2018

Started using for our bi-annual conference, and will never go back!

Ashley Gennett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrowdCompass

6 years ago, we decided to go paperless for our Bi-Annual Customer User Conference. Since we already use Cvent as the registration site, we decided to give CrowdCompass a try. I love how easy it integrates with our system, keeps everything organized in one place... and can easily be customized to match the theme of the conference. I have personally been using it for the last 4 years, and it makes everything so simple between the mobile app and attendee check in!
  • I love how easy it is to design and customize. We are able to customize from the theme of the app, to the survey questions, poll questions, push notifications and content within the app.
  • I was also a huge fan of the fact we were able to link web based content to different icons within the app home screen.
  • I love how we can easily set up Kiosk Checkins with iPads & portable printers so our attendees can self check in and print their name badges on site.
  • I think some of the functionality, like being able to register for a session and have it compute in the system, is one thing that CrowdCompass can build on. Our conference offers "One on One" training sessions, and it makes it difficult that it will show up on the agenda, but people cannot register.
  • I also wish there was a way speakers could see have an agenda view that only shows their own personal Agenda... and even see what attendees are attending each session of theirs.
  • I also wish there was a way for speakers / admins to receive a push notification if an attendee cancels a session or registers for a new session.
  • Saves a lot of time during conference kick offs for attendees to retrieve name badges.
  • The iPad Kiosks allow employees to assist in other areas of the conference, since they are not wasting man power manually checking people in.
  • We have actually found all aspects of CrowdCompass... the app and kiosks... as a great way to brand our events and recognize all sponsors and special guests.
CrowdCompass is perfect for organizations that host social gatherings and conferences. We have used it for smaller parties, to check people in ... however, outside of the conference scene we don't see as much benefit. It works perfectly for our conferences because all attendees have to be registered, and information is populated from the Cvent Event.