CrowdCompass in Higher Ed
Jeff Campbell | TrustRadius Reviewer
October 12, 2018

CrowdCompass in Higher Ed

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with CrowdCompass

We centrally support CrowdCompass for the University. It is available for any department or group who is hosting an event and who is willing to pay a reasonable event charge. It is entirely self-service. We spin up an event and grant people access. Then they configure the event.
It is primarily used by people with more complex or high profile events and acts as the 'schedule in the hand'. It adresses the need to minimize paper, provide notifications, and drive attendee engagement in the event.
  • Schedule, tracks, sessions. It makes it easy to locate sessions that are of interest.
  • Attendee management. The ability to add attendees to groups in order to target sessions or communications. Also, the ability for attendees to connect with each other.
  • Push notifications. Because they work well.
  • The ability for attendees or invitees to use the app to register for the event
  • The ability for attendees to register for sessions. Not just add it to their schedule, but to have attendance limits and to require people to actually register and have a waitlist.
  • Positive impact - easy to configure, people don't need to 'figure it out on their own', good customer support
  • Guidebook
There were several other apps we looked at, but it came down to Guidebook and CrowdCompass. Both had similar capabilities, but we were already using Cvent, which could be leveraged to connect the event registration to the app. It just made sense.
Well suited:
Any event where you want to have a professional experience
Where schedule or session information is dynamic (make a change in the admin UI and that change is immediately pushed to all)
Where you want to minimize the use of paper schedules

Less appropriate:
Small, simple events with a minimum number of sessions