CrowdStrike does what we need it to do
November 01, 2019

CrowdStrike does what we need it to do

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CrowdStrike Falcon Endpoint Protection

We use it to monitor the machines connecting to our network. It scans activity for Malicious activity and determines the severity from low-high. We receive an email telling us what the hostname is of the machine that is effected. The Falcon Complete Team is also able to do things for us such as whitelist.

Pros

  • The monitoring is great, and the emails we receive help determine when and if we need to do something on a specific machine.
  • The service that the Falcon Complete Team offers is also helpful.
  • I also think the recommended actions when Escalation: High Detection is determined are great.

Cons

  • I have been doing an audit on machines that have or are missing Crowdstrike. MAC addresses are used but don't always match with the serial number of the machine. but Crowdstrike doesn't capture serial numbers. I have to do a manual comparison.
  • I'm not sure of the ROI, but so far it doing what we need it to do.
We use both, and by using both we can cover Apple machines as well as Windows and Linux machines.
The Falcon Complete Team is very proactive. I get emails for escalations with information on what needs to be done to correct the issue.

Do you think CrowdStrike Falcon delivers good value for the price?

Not sure

Are you happy with CrowdStrike Falcon's feature set?

Yes

Did CrowdStrike Falcon live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CrowdStrike Falcon go as expected?

I wasn't involved with the implementation phase

Would you buy CrowdStrike Falcon again?

Yes

Running audits works great for companies that are Apple-specific. Since I use Jamf, I am able to compare the serial and MAC address.
It is much more difficult to do a comparison with Linux and Windows machines. Trying to get the host name serial number and MAC Address are not that easy.

CrowdStrike Falcon Feature Ratings

Endpoint Security
8.0
Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
8
Centralized Management
7
Hybrid Deployment Support
8
Infection Remediation
8
Vulnerability Management
8
Malware Detection
9

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