Good product for most use cases!
December 03, 2020

Good product for most use cases!

Emily Wernet, CMP, HMCC | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cvent Passkey

I think passkey is a great tool and find the majority of its functions and options super helpful! I really enjoy being able to make changes and updates to my rooming list without having to contact the vendor every single time. For most use cases it generally fits the bill.
  • Individual registration management.
  • Rooming list/reports.
  • Rooming list management.
  • Integration with Cvent registrations; I wish more fields flowed over from attendee registration.
  • CC email functionality for hotel confirmations.
  • Time management improvements/less time waiting in vendors for changes.

Do you think Cvent Passkey delivers good value for the price?

Yes

Are you happy with Cvent Passkey's feature set?

Yes

Did Cvent Passkey live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Cvent Passkey go as expected?

I wasn't involved with the implementation phase

Would you buy Cvent Passkey again?

Yes

For most use cases it is great.

Cvent Passkey Support

For the few issues or questions we had, they were very responsive.

Using Cvent Passkey

I think it could be improved upon slightly, a little more intuitive and user friendly, but generally speaking, it’s already pretty good.