Item: D&B Connect
Rating: 10
Author: Nandkumar Bhujbal

Overall Satisfaction with D&B Connect

Use Cases and Deployment Scope

We Used D&B mainly for sales intelligence, we used this tool to find people who had the intention of taking services similar to what we offer. We used the tool to search people mainly in the US and India. The main problem is the reach the right people at the right time, D&B helps in identifying them, this narrows down the number of people we need to approach to make our pitch. I guess they use cookies to identify the people from companies who search the net for particular services and thus letting us know the intent to buy.

Pros and Cons

Pros

Searching people who have the intent to buy your services or products.
It has as very good filter that helps pinpoint your targeted audience.
It has a large pool of contacts within the company, so helps to reach out to the right person via several connections.
The data available is fresh and current.

Cons

Further breakdown of industries can be done.
Executives who are decision makes can be indicated in a better way.
Too expensive.

Return on Investment

ROI can be achieved anywhere between 6 to 12 months depending upon your business.
The product is expensive but the data provided is good to an extent and a big sale can help achieve your ROI.
The data accuracy sometimes can be bad leading to bad domain reputation.

Usability

Great usability and very intutive

Alternatives Considered

Slintel

Slintel has better accuracy of data and somehow I feel their accuracy in terms of detecting the buyer intent is also better, you can also try Infotelligent.

Key Insights

Do you think D&B Connect delivers good value for the price?

Not sure

Are you happy with D&B Connect's feature set?

Yes

Did D&B Connect live up to sales and marketing promises?

Did implementation of D&B Connect go as expected?

Would you buy D&B Connect again?

Other Software Used

HubSpot CRM, Apollo.io, Seamless.AI, Hunter, Freshsales, Adapt.io

Likelihood to Recommend

It is best suited when you don't want to just spray and pray kind of a scenario, this helps in targeting just the right people for making a sale. You can search people based on industry, function, level of seniority, geography, designation, etc. Mostly there are no scenarios where it is not appropriate in particular, if you don't want buyer intent data then in that case it is expensive and you can look for other options.

D&B Connect Feature Ratings

Cohort analysis
searching for funded companies
lead generation
Finding company information for prospesting

Innovative Uses

nothing as such

Future Planned Uses

Details research of goverment entities.

Likelihood to Renew

Great tool

Evaluating D&B Connect and Competitors

Products Replaced

Key Differentiators

Ease of Use
Other

Credibility of the data

Evaluation Lessons Learned

wont change anything.

D&B Connect Implementation

Implementation Rating

Very Satisfied

Implementation Details / Implementation Partner

Implemented in-house

no problem whatsoever

D&B Connect Training

Training Types Used

Online Training

In-Person Training

Online Training

Great

D&B Connect Support

Support Rating

Great Support

D&B Connect Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response	None

Using D&B Connect

Usability Pros and Cons

Pros	Cons
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar	None