Overall Satisfaction with Dashlane
My company uses Dashlane to store and manage hundreds of sensitive data points from passwords to credit card numbers. The Dashlane app is used by our top-level employees based upon their access needs. This application addresses the problems created when there is not a universal management solution for company passwords. These problems include low-strength passwords, lost passwords, and the sharing of passwords insecurely.
- Dashlane does a great job of detecting the password creation process on new websites and prompting users to store the data on the app. This saves a lot of time and eliminates the need to remember to save passwords manually.
- Dashlane syncs well across devices. That password you created using your laptop is immediately available on your smartphone app without the need for double entry.
- The Dashlane application provides a variety of data save types beyond just passwords. You are able to save account information, payment methods, and personal data in a categorized way.
- Dashlane can be frustrating to use on my Mac. There are often times where the app is open but simply will not display the dashboard. I am forced to close the app and relaunch it to gain access. Support has been unable to fix this for me.
- There are times where Dashlane tries to interact with a web form that it should not interact with. It feels like it is getting in the way and hindering the form completion rather than helping with efficiency. Better detection of form types would be a big improvement.
- Refining the way that Dashlane deals with replacement/updating passwords would be a welcome improvement. It is very easy to get duplicate entries into the system so that you have 2 or more logins to a website to choose from even though only one of them is current.
- The ROI we've seen from Dashlane would certainly be measured in "time saved" and "frustration avoided." In the realm of lost or mishandled passwords and account information, it has served us well.
- While eliminating one set of problems, Dashlane has created its own frustrations through some of the behaviors we've encountered with it. There are some shortcomings that we simply haven't been able to overcome.
Compared to RoboForm and 1Password, I feel that Dashlane has the edge on workflow and aesthetics. Dashlane feels much more like a professional piece of software than RoboForm, and it has a much better workflow than 1Password. Overall, it was the best choice for our company despite the aforementioned shortcomings. While not perfect, it has done the job for us.
The times I have contacted support, they have been very kind and responsive. While they have been unable to solve all of the issues I've encountered with their software, they have always been eager to put forth a reasonable effort to support us. In support, attitude goes a long way, and Dashlane has done a good job with that.
Do you think Dashlane delivers good value for the price?
Are you happy with Dashlane's feature set?
Did Dashlane live up to sales and marketing promises?
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Would you buy Dashlane again?
Dashlane is well suited for a company or individual who likes to stay organized and is willing to take the time to really make sure they are using the application as it is supposed to be used. It has a learning curve. In a scenario where a company just wants to start throwing passwords and logins into an app and expecting everything to run smoothly, Dashlane would not be a great fit.