Overall Satisfaction with Datto
I am an in-house IT manager and a team of one. Thankfully the majority of my infrastructure is in the cloud but like I said: a team of one. Datto is my RMM and my source of information on my computer hardware. This solution is in the cloud and allows me to manage my computers from anywhere.
- Information on computer hardware.
- Allows the creations of user-defined fields: so helpful.
- Great reporting tools.
- Modernize the interface and streamline it. It feels like there are a lot of clicks to get to commonly used areas.
- More user defined fields (not a deal breaker).
- I can operate from anywhere and so can my users.
- See how hardware is performing and be proactive.
Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform.