Make sure to consider Boomi
March 29, 2019
Make sure to consider Boomi
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dell Boomi
Dell Boomi makes mapping between systems easier than ever. We also had to create custom logic for our data to match different values across our CRM, servers and automation platforms. Boomi made the experience easy with great training and customer service.
Pros
- Mapping: they have an auto mapping tool for 1 to 1 fields, but then also allows for very custom logic so that values can be passed in the most usable way.
- Built-in integration to nearly every platform.
- Total customization of processes.
Cons
- It would be nice if it was easier to find what processes affect each other. In the folder structure, you have some of that ability, but because you can reuse the same logic across different processes it can be difficult to find the original source. Naming conventions are important.
- The way they charge you per a connection is very useful as you can reuse connections more than once. The issue runs into limits, so before you start building, it is important to understand all the limits of all of your systems, and don't create a connection for each one or you are paying too much. This isn't something that was articulated well.
- We used it out of need, but I can see how being able to access the data from your own servers and connect to anywhere, including Martech, to better understand and start using predictive marketing, could really increase ROI.
Much more customization and a larger learning curve, but, overall, I would recommend Boomi over all others.
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