Demandbase One Review from Software
April 22, 2025

Demandbase One Review from Software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Engagio (legacy)

Overall Satisfaction with Demandbase One

Currently using Demandbase One for prospecting new and existing accounts. Daily, I use it in order to track intent across 1200+ accounts. The big problem I'm trying to address is who is interested in our product and what exact leads I should contact. The scope of our use case is web and marketing designers, so using it really takes a lot of the legwork on who I should target and or who is looking at our website/pricing page.

Pros

  • Finding useful leads to contact
  • Pinging Intent
  • Showing which companies are showing intent
  • Giving accurate scoring on what the likelyhood they'll be in pipeline

Cons

  • Learning curve is difficult but once you get it down, you're good
  • Sometimes intent signals are inacuratte
  • UI is a little rough when trying to find individual AE accounts
  • I get paid off the intent that I see, so its very important to me
  • When it misses intent, I lose money
  • Having a dashboard that shows overall intent is huge and makes life easier
Like I said earlier, the learning curve is a really tough and getting to know the ins and outs is interesting. Once you nail that down, the system is relatively straightforward. How I use it is I put in my account executives name, then it lays out their dashboard with any account with intent and some prospects. Sometimes I see accounts with intent, with no leads in it just because they're not in our CRM. Not a big deal, just pointing it out.

Do you think Demandbase One delivers good value for the price?

Not sure

Are you happy with Demandbase One's feature set?

Yes

Did Demandbase One live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Demandbase One go as expected?

Yes

Would you buy Demandbase One again?

Yes

Demandbase One is good in several scenarios. When I'm in prospecting mode, I look at Demandbase One to find accounts that are showing intent and are looking at us already. Those are our warmer leads. Where Demandbase One lacks is cold accounts that might not be in Salesforce. From what I understand, Demandbase One uses leads that are already in the system to track intent but when there is the correct account, it won't show the intent for the right lead if it isn't in our system. There are work arounds so its not a big deal but one little bump in the road.

Demandbase One Feature Ratings

Integrations with third-party software
6
Automated workflow & orchestration
5
3rd party intent signals
8
Downstream intent signals
8
Account identification
7
Standard visitor segmentation
5
Behavioral visitor segmentation
5
ABM sales intelligence
5
Automated routing and prioritization
5
Customer interaction histories
2
Personalization
3
Engagement data tracking
4
Not Rated
Ad campaign creation
Not Rated
Display advertising
Not Rated
Contextual advertising
Not Rated
Social advertising
Not Rated
Ad reporting and analytics
Not Rated

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