DemandTools: A Time-Saver Like You Wouldn't Believe
June 19, 2020

DemandTools: A Time-Saver Like You Wouldn't Believe

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator
  • MassLeadConvert
  • Lead2ContactDedupe
  • Lead2AccountDedupe
  • Find / Report ID's

Overall Satisfaction with DemandTools

I am the primary user for DemandTools. My boss and another user are both familiar with DemandTools but I handle the majority of operations. I am also training an intern to use some of the modules. Our department is the only one that uses it. I typically use it for updating Salesforce with data from our partners, running dedupe checks, and pulling data from Salesforce to create reports and dashboards.
  • Update massive amounts of information in short amounts of time.
  • Match outside data with the data on Salesforce
  • Create detailed reports and dashboards with the data you pull
  • The scrolling on DemandTools is unbelievably sensitive. Almost useless
  • Address related matching is occasionally unreliable.
  • Merged thousands of duplicate contacts and leads.
  • Updates thousands of records every day.
  • Increased the productivity of our 2 employees that use DemandTools by 150%.
DemandTools is remarkably well suited for mass updates or creating new objects. DemandTools makes cleaning your Salesforce simple with pre-built formulas for updating addresses and names. Smaller updates (<20) could definitely be done by hand as DemandTools is a little slow for smaller projects.