DemandTools is a very powerful set of tools for Salesforce administration
June 19, 2020
DemandTools is a very powerful set of tools for Salesforce administration

Score 10 out of 10
Vetted Review
Verified User
Modules Used
- MassEffect
- MassImpact
- ReassignOwnership
- Single Table Deduplicator
- Find / Report ID's
- JobBuilder
Overall Satisfaction with DemandTools
DemandTools is used by multiple departments in our organization. It's used for batch data operations, data cleansing, and deduplication. When performing batch operations, results can be previewed before committing the update. When used in conjunction with JobBuilder, jobs can be automated. We have numerous automated jobs that run daily. In addition to improved accuracy, the automations save staff time and allow them to focus on higher-level work.
Pros
- A really useful collection of ETL tools for Salesforce.
- Ability to automate and schedule with Job Builder.
- Ability to navigate to and reference related objects.
- The training webinars, both live and recorded, are very helpful.
Cons
- There is a learning curve required to navigate the user interface and learn the functionality.
- I wish the vast collection of data transformation formulas available in Mass Impact was also available in Mass Effect.
- I'd like a search box added to all the places in DemandTools where a field is selected.
- DemandTools keeps our data more consistent with less human error.
- Our staff spends much less time dealing with duplicate records than in the past.
For importing and creating large numbers of contact records, the DemandTools products have more capacity and flexibility than the native Salesforce tools. For data updates and exporting data, DemandTools wins hands down over the native Salesforce Data Loader tool. It is more flexible and easier to use.
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