Very Powerful Bulk Data Enrichment Tool for Salesforce!
July 02, 2020

Very Powerful Bulk Data Enrichment Tool for Salesforce!

Keegan Janowiak | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect

Overall Satisfaction with DemandTools

For sales we use it for a couple things; some of our main uses include reassigning leads, deduplicating records, enhancing data, and nullifying fields that have a value. For our customer success use we use it a lot for case reassignment when reps leave, enhancing data when we are able to parse historical account data, account owner reassignment, and activity creation just to name a few.
  • Deduplication of records when enriching data.
  • Allowing for us to null fields upon request (data loader cannot do that).
  • The UI is much easier to use than the out of the box Salesforce data loader tool.
  • Windows only, this was the biggest disappointment. Most users in our company used Mac so we either had to have specific people do all the DemandTools work, or use our really old inventory of Windows computers (i.e. carry around two computers).
  • I wish it also worked with HubSpot Sales.
  • Did I mention that it was Windows only?
  • Overall, yes it saves a lot of time that we'd be using so I'd say there is a clear return on investment.
It's a very powerful tool. So yes, I would recommend it to current Salesforce and Windows users.