DemandTools for Higher Ed
July 02, 2020

DemandTools for Higher Ed

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • MassEffect
  • MassImpact
  • ReassignOwnership
  • Single Table Deduplicator
  • Find / Report ID's
  • AddressVerify

Overall Satisfaction with DemandTools

The university uses a Saleforce database to track and manage incoming student records. Each campus uses DemandTools to make mass updates, dedupe records, mass import records, and to clean addresses. The problem the software addresses is keeping a large number of records organized.
  • Mass update Salesforce records.
  • Deduplicate records.
  • Mass import records.
  • The user interface is not very intuitive, but once you figure it out, the software is very powerful.
  • Time saving for data imports vs. manual imports.
  • The software completes tasks that I wouldn't otherwise be able to do - i.e. merging contact records.
DemandTools is more versitile than, however, is offered for free. I have used Cloudingo for data merging, but not as frequently, so I do not have a good comparison.
DemandTools is a very powerful Salesforce Database administration tool. My main criticism is that the user interface is not very intuitive. However, once you get over the hump, it's a great software. My organization originally started using it because it was offered as a free software to non-profits. However, after being purchased by Validity, our org starting getting charged significantly.