Industry Standard VOIP
October 29, 2019
Industry Standard VOIP
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad
We use Dialpad across the entire organization to make sales and support calls.
- It can partition many international numbers.
- Pretty standard VOIP service.
- Detailed analytics for talk time and call frequency.
- We have had connectivity issues when multiple people are using the internet.
- There has been confusion on how to download voice recordings.
- I do not directly asses the ROI of the product. It does what it says on the tin, however.
Sales loft promised really interesting analytics and insights - but the recordings took up to 3 days to actually upload which made it hard for coaches to catch good or bad behaviour.
Do you think Dialpad Ai Voice delivers good value for the price?
Not sure
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Dialpad Ai Voice go as expected?
I wasn't involved with the implementation phase
Would you buy Dialpad Ai Voice again?
Yes