2 Phones in One
August 26, 2020

2 Phones in One

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad

Dialpad is a great app. They only thing I would change is an easier method of silencing/vibrate text notifications. I love the fact that you can search a group message thread to find a specific topic previously discussed. It’s the easiest way to have a mobile work number and personal number in one phone.
  • Allows me to make calls
  • Allows group messaging
  • Easy ability to text clients
  • Has a great cell phone app
  • Searchable thread discussion
  • Easier access to notification sound options
  • Vibrate only button
  • Inbound Call Ringing only
  • Group message vibrate only
  • It allows us to communicate with the team and clients.
The owner of the company chose Dialpad because it would work well on Macs, PCs, androids and iPhones. It’s very easy to setup and also easy to message fellow co-workers. You can create groups with a custom title depending on what content or initiative the team is discussing in that group.
The support team is very prompt.

Do you think Dialpad Ai Voice delivers good value for the price?

Yes

Are you happy with Dialpad Ai Voice's feature set?

No

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

It’s well suited as a work phone. If you don’t have great WiFi the call quality suffers. The computer program is too large.