Dialpad Talk is my go-to VOIP!
January 07, 2021

Dialpad Talk is my go-to VOIP!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use Dialpad Talk daily for our marketing team. We chose Dialpad Talk due to the excellent reviews, ease of use, and trial of services. Our company as a whole is using Dialpad Talk. We typically have 11-20 team members throughout the year, and the flexibility to add users. With COVID, we are more remote, meaning the phone system can follow us anywhere, making sales and business continuity seamless. A quality service provider is needed for marketing calls.

Pros

  • Quality service
  • Excellent customer service
  • Ease of use with softphone
  • Simple to train team

Cons

  • Removing licenses
  • Billing
  • Adding a chat feature
  • Great pricing
  • Included services like conferencing
  • Forwarding features
Dialpad Talk is consistent.

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

We have used Dialpad Talk longer than any other VOIP provider. Most VOIP providers start out strong and then start to have issues. Dialpad Talk is well suited for our company since we are a marketing company with team members located all over the U.S. Dialpad Talk is user friendly and their tech support is super attentive and willing to help where needed.

Using Dialpad Talk

10 - The marketing team
2 - Administrators with technical knowledge

Comments

More Reviews of Dialpad Connect

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Dialpad Connect Reviews
  4. User Review of Dialpad Connect