Dominic-blkmarket-21
February 05, 2021

Dominic-blkmarket-21

Dominic Farrow | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use Dialpad Talk for our main phone system. Clients and customers call us with inquiries and support questions all the time and we are able to answer directly from our desktop computers. Dialpad is very convenient and we recommend it highly to anyone in need of an easy to use phone system. Truly awesome.

Pros

  • Great app layout.
  • Nice customer support.
  • Easy to use.
  • Simple.

Cons

  • Voice recognition.
  • Outbound calls.
  • Interactive voice response.
  • Answered pre-sales questions.
  • Convert more sales.
  • Help more people.

Do you think Dialpad Connect delivers good value for the price?

Yes

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

Yes

Did implementation of Dialpad Connect go as expected?

Yes

Would you buy Dialpad Connect again?

Yes

I think Dialpad Talk works great for our small team and I would recommend it for any office setting. The ability to run an app as our phone system has really allowed us to connect to our customers in new and exciting ways. We truly appreciate the ability to take calls in real time.

Comments

More Reviews of Dialpad Connect

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Dialpad Connect Reviews
  4. User Review of Dialpad Connect