Dialpad [Talk]
August 25, 2021

Dialpad [Talk]

Robert Ramos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

We use Dialpad Talk as our complete phone system. Each and every member of our team uses it to make calls and/or receive messages.

Pros

  • Making/receiving phone calls
  • Sending/receiving text messages
  • Ease of use.

Cons

  • The UI could be a little bit cleaner. Making a phone call takes up the entire window, whereas everything else is within the window.
  • The transcribing could using some tweaking, as well as ability to pick up other languages.
  • Receiving/sending phone calls
  • Receiving/sending text messages
  • Ease of use
  • Ability to back track
  • Send texts without having to give away personal info
Conferencing with Dialpad [Talk] is just overall better in terms of UI and the ability to showcase your screen. Even on the same connection, the video looks better than that of Google Hangouts.

Do you think Dialpad Connect delivers good value for the price?

Not sure

Are you happy with Dialpad Connect's feature set?

Yes

Did Dialpad Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Connect go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Connect again?

Yes

While our office uses Google chats as our main source of getting in contact with other employees, I think Dialpad [Talk] would be a great asset to any office that is needing a new phone system as well as that added ability to send/receive chats/messages and also even video conferences.

Comments

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