Overall Satisfaction with Dialpad Talk
The whole organization utilizes Dialpad. It allows us to record customer service calls which allow us to reference back to ensure customers are satisfied with their requests.
- Record Calls
- Display History of Calls by Number
- Saves Voicemails
- Voice recording does not always catch correct wording being used
- Answer calls when out of office
- Recording conversations
- No negative impact
[Having] not used any system similar, Dialpad was our first choice
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes