Dialpad is a good choice
November 02, 2021
Dialpad is a good choice
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
We use text and talk but not video. It is our mainline and our personal phone used on our computers
Pros
- sales calls - in and outbound - basic calling
- Voicemail - voice to text is still a bit difficult
- VOIP app on our mobile phones is helpful
Cons
- voice to text is decent
- contact management is not so great - have a ton of duplicates
- sync with other apps is sometimes not the greatest - which app is the primary record becomes very relevant.
- basic phone service to include voice mail
- like the voice to text and the fact I can go back and look at conversations - have to decipher stuff but it is helpful when it becomes relevant
- computer and mobile app interfaces work well
- transferring a call from my computer to mobile has been helpful at times.
- The cost is financially palatable ... ROI is hard to identify as I used my mobile as did contractors previously.
Do you think Dialpad Connect delivers good value for the price?
Yes
Are you happy with Dialpad Connect's feature set?
Yes
Did Dialpad Connect live up to sales and marketing promises?
Yes
Did implementation of Dialpad Connect go as expected?
Yes
Would you buy Dialpad Connect again?
Yes
Comments
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