Dialpad is a good choice
November 02, 2021

Dialpad is a good choice

Todd Collins | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad Talk

We use text and talk but not video. It is our mainline and our personal phone used on our computers
  • sales calls - in and outbound - basic calling
  • Voicemail - voice to text is still a bit difficult
  • VOIP app on our mobile phones is helpful
  • voice to text is decent
  • contact management is not so great - have a ton of duplicates
  • sync with other apps is sometimes not the greatest - which app is the primary record becomes very relevant.
  • basic phone service to include voice mail
  • like the voice to text and the fact I can go back and look at conversations - have to decipher stuff but it is helpful when it becomes relevant
  • computer and mobile app interfaces work well
  • transferring a call from my computer to mobile has been helpful at times.
  • The cost is financially palatable ... ROI is hard to identify as I used my mobile as did contractors previously.

Do you think Dialpad Talk delivers good value for the price?

Yes

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

Yes

Did implementation of Dialpad Talk go as expected?

Yes

Would you buy Dialpad Talk again?

Yes

I already have a few clients as well as peers in our industry