Dialpad, Weaponize your communications
November 02, 2021

Dialpad, Weaponize your communications

David Menjura | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with Dialpad Talk

Dialpad Talk is currently being used for us to make calls to our prospects across different industries and locations. It's allowing us to accelerate our conversations through frequency and quality. We're now moving into DialPad Sales to enable our team with a lot more features to keep us at the same speed as our potential buyers.
  • Quality of Calls
  • Voice Transcription
  • Integrations
  • Ease of Use
  • Having to wait additonal time for the number to be dialed from Salesforce.
  • MMS Messaging
  • Additional Integrations
  • Voicemail Transcription
  • Custom Voicemail Greeting
  • Automatic Spam Detection
  • Allows us to generate more calls
  • Allows us to keep data cleaner and save us additional money
  • Allows our team to reach higher KPIs
Dialpad knocks FrontSpin out of the way be the overall quality of the service, the ease of use along with the features that are geared up for you to make your day count when you're on the phones. Another thing to highlight is the ease of integrating Dialpad within Salesforce in comparison to the hassle that is caused to get data organized within FrontSpin.

Do you think Dialpad Talk delivers good value for the price?

Yes

Are you happy with Dialpad Talk's feature set?

Yes

Did Dialpad Talk live up to sales and marketing promises?

Yes

Did implementation of Dialpad Talk go as expected?

Yes

Would you buy Dialpad Talk again?

Yes

It's well suited for an established Sales process in which Salesforce plays a huge role, the fact that It's easy to initiate and start making and receiving calls while making sure that all the data is being captured correctly. Dialpad has been a pain relief since we made the switch.