Dialpad Is REAL DEAL
February 09, 2023

Dialpad Is REAL DEAL

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dialpad Talk

No more physical phone to deal with! Abundant amount of features available from the app and not to mention how easy it is to use.
  • Filtering spam calls
  • Easy to sync your colleagues contact info
  • Ability to place calls as long as you have internet connection
  • Call quality/connection can be improved
  • No physical phone and phone lines
  • Spam blocking feature

Do you think Dialpad Ai Voice delivers good value for the price?

Not sure

Are you happy with Dialpad Ai Voice's feature set?

Yes

Did Dialpad Ai Voice live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dialpad Ai Voice go as expected?

I wasn't involved with the implementation phase

Would you buy Dialpad Ai Voice again?

Yes

Believe it is well suited for an office environment. Since you can get away with physical phones it mean less clutter on employee's desk. Also the app offers many features that will come in handy day in and day out.

Dialpad Ai Voice Feature Ratings

Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
8
Answering rules
8
Call recording
9
Call park
7
Call screening
8
Message alerts
8
Business SMS/External Messaging
Not Rated
Online Fax
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
7
High quality video
8
Calendar integration
8
Meeting initiation
7
Record meetings / events
7
Desktop sharing
7
Live chat
7
User authentication
8
Participant roles & permissions
8
Centralized communications management
7
Team messaging
7
Team document sharing
Not Rated
Call and meeting analytics
Not Rated