Dialpad is an Educator's direct line to success
February 09, 2023
Dialpad is an Educator's direct line to success
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Dialpad Talk
Virtual Learning requires a reliable communication tool with text and screen-share capabilities, while still protecting the privacy of both students and teachers. Dialpad has afforded me these options and maintains detailed contact logs for each individual student, which saves me a tremendous amount of documentation time.
- It provides transcripts of voicemail messages within minutes, so even when I'm in a meeting I get the gist of missed calls.
- It provides detailed communication metrics: call attempts, time stamps, text frequency, etc.
- I'm able to send/receive photos, small video files, and diagrams to students (and parents), while they're working in a corresponding segment.
- A better "group text" option would be helpful. I'd like the option to send mass (general) text announcements to which students could not reply.
- Sometimes the phone call doesn't connect or the call gets dropped temporarily. It would be helpful if DP would reconnect automatically.
- Perhaps DP could offer a designated phone number title so our calls don't register as "spam" on most initial parent contacts.
- Texting with students and parents
- Individual calls with screen share option
- Download/export contact records
- DP has supported our virtual school improvement plan and communication initiatives.
The only other similar product we've used was Google voice. Dialpad has must better customer support and training opportunities. It also collects extensive communication records and provides a screen share option during one-on-one calls. This program is designed and supported in a profession manner with appropriate encryption for public schools; Google voice was deemed unsafe for routine communication with students.
Do you think Dialpad Ai Voice delivers good value for the price?
Yes
Are you happy with Dialpad Ai Voice's feature set?
Yes
Did Dialpad Ai Voice live up to sales and marketing promises?
Yes
Did implementation of Dialpad Ai Voice go as expected?
Yes
Would you buy Dialpad Ai Voice again?
Yes