Great Conferencing Tool
April 14, 2021

Great Conferencing Tool

Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dialpad UberConference

We are using Dialpad UberConference as our main video conference system and for online presentations. It is mainly used by our sales and support teams to speak with prospects and customers. It has been a tremendous help in communications at an extremely reasonable price point.
  • Very clear conference tool, video as well as audio.
  • Extremely simple to use for all participants.
  • UberConference is continually upgrading their product and user interface for the better.
  • Very reliable service.
  • Very good support teams.
  • Could use more integration with third-party services.
  • Tremendous cost savings for virtual/remote teams from other conference products.
  • Very simple for team members to set up and use, very little training needed.
  • Customers are happy with no software to download, speeds up meetings and less frustration.
I have enjoyed using UberConference for years mainly due to the following:
  • I feel the cost more than justifies the product
  • It has a very simple user interface that all participants on conferences find easy to use
  • Clear, responsive audio and video quality
  • UberConference does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it.
  • Enjoy their customer support

Do you think Dialpad Meetings (formerly UberConference) delivers good value for the price?

Yes

Are you happy with Dialpad Meetings (formerly UberConference)'s feature set?

Yes

Did Dialpad Meetings (formerly UberConference) live up to sales and marketing promises?

Yes

Did implementation of Dialpad Meetings (formerly UberConference) go as expected?

Yes

Would you buy Dialpad Meetings (formerly UberConference) again?

Yes

Google Analytics, Microsoft 365 (formerly Office 365), Grammarly, Readdle Spark
UberConference is well suited for small to mid-sized companies who are looking for a strong conferencing system. I believe it is the best service for the price and even the free version is very robust in the service and features. I have personally held meetings and presentations with a single party to have full "lunch and learn" conferences on a weekly basis with over 50 people.

Dialpad Meetings (formerly UberConference) Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
7
Mobile support
8
Desktop sharing
9
Calendar integration
8
Meeting initiation
8
Record meetings / events
8
Slideshows
9
Live chat
9
Audience polling
Not Rated
Q&A
7
User authentication
8
Participant roles & permissions
9
Confidential attendee list
9