DigitalOcean, great community, great features and startup friendly
October 16, 2019

DigitalOcean, great community, great features and startup friendly

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with DigitalOcean

We've used DigitalOcean for running microservices. It's only used by our development team and isn't often used by other departments. It isn't our primary hosting service (we use AWS/Heroku) but I've used it both at work and on personal projects to quickly and cheaply launch prototypes. DigitalOcean is better for people who are a little more technical but it has some nice templated hosting solutions (e.g. WordPress) that less technical members of the team can use.
  • DigitalOcean provides some of the best cost-to-value services available
  • The DigitalOcean cloud console is very intuitive and easy to navigate
  • DigitalOcean has great support for Docker and other dev ops tools like Terraform.
  • DigitalOcean iterates quickly and provides cutting edge features for organizations that want to keep up with the latest and greatest dev ops tooling
  • DigitalOcean has a great developer community and numerous support docs/tutorials
  • Although I've never had issues with droplets, DigitalOcean occasionally has service outages in their deployment services.
  • It would be nice if DigitalOcean provided a means to cap egress billing (e.g. lock out an instance that is unintentionally ramping up a large bill)
  • I like that DigitalOcean spaces are compatible with S3 but it would be nice if they scaled in terms of space and price in similar fashion
  • Getting responses from DigitalOcean support can be slow and might not be adequate without an additional support plan
  • DigitalOcean has very competitive egress pricing, which has been positive for reducing our costs when running services with a large amounts of data transfer
  • DigitalOcean templates have helped us quickly launch services that would otherwise require a lot of configuration (saving time)
  • We haven't had much in the way of negative ROI impacts using DigitalOcean as we don't use it extensively for our core product, but based on personal project experience it can require more engineering time to get up and running with than some other infrastructure services like Heroku. This has been one of the greatest barriers in pushing its adoption in our organization.
DigitalOcean is not quite as simple as Heroku to get up and running, but it provides a better price point and more configurability. However, in my opinion it's much simpler to get up and running with than AWS OpsWorks and even Google App Engine. It also provides a better price point when compared with AWS or GCP. We've used all four services at my company so it wasn't a case of selecting DigitalOcean over the others. It currently serves a valuable niche in that it provides cheap configurable microservices. Had it been a little more mature when our company started I feel we likely would have selected DigitalOcean for our core app as well instead of AWS OpsWorks.
I've only rarely had to deal with DigitalOcean support but when I have I've found that responses can often be slow. I don't think this would be the case if you were running on an enterprise plan with them (we are not). That said, I've always been satisfied with the responses I get from their support team, they have great documentation, and their support is comparable with what you'd get in any other company at a similar price point.

Do you think DigitalOcean delivers good value for the price?


Are you happy with DigitalOcean's feature set?


Did DigitalOcean live up to sales and marketing promises?


Did implementation of DigitalOcean go as expected?


Would you buy DigitalOcean again?


Scenarios where DigitalOcean is well suited:
- I would recommend DigitalOcean for any startup looking to get up and running quickly, but concerned about scalability and infrastructure costs
- DigitalOcean is also a powerful tool for running microservices; it can be useful for prototyping or quickly launching pre-configured services

Scenarios where DigitalOcean is less appropriate:
- DigitalOcean would be less appropriate for companies with limited devops experience in their teams (you need to be more on top of your infrastructure and may not get the automated infrastructure updates that you would from something like AWS).

DigitalOcean Feature Ratings

Service-level Agreement (SLA) uptime
Dynamic scaling
Elastic load balancing
Pre-configured templates
Monitoring tools
Pre-defined machine images
Operating system support
Security controls