Makes life so much easier
May 30, 2024

Makes life so much easier

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Diligent Boards

Diligent Boards is a great tool for assembling and housing board materials.
It saves us hours of preparation time for our five boards and related committee meetings.
It also functions well for directors to be able to access materials securely from anywhere in the world.
We also use it to assemble other types of document packages rather than just board books.

Pros

  • It is easy and intuitive both from an administrator perspective and a user perspective
  • Good tool, very easy to use with a large space that allows me to store my files such as my videos, my photos and many other documents and folders
  • I like that everything I need is a click away. Its very user friendly for my Board.

Cons

  • It is a software which is very greedy in terms of battery energy especially on mobile
  • I do wish it was easier to see who all has access to a particular set of materials once a books is archived as to be able to scroll through all the users, you have to put the materials back in hidden or current mode to do this.
  • Not a lot of flexibility to customize formatting on the Agenda Builder produced agenda i.e. fonts, can only input time duration (i.e. 12:00 pm - 1:00 pm) instead of just how many hours/minutes each section will be presented.
  • Excellent response
  • great customer service
  • very good roundtable
  • Market leading and used by some Board members already at other organizations
  • I like that our documents are stored in a secure place and are easily accessible for the users
  • I use the software on a PC and most of our users use the software on an iPad. My only criticism would be that i do have concerns of how documents we upload on a PC may appear visually on the users iPads.
It proved extremely invaluable during the recent Covid-19 Pandemic. Despite being in different Geographical locations, we were able to hold meetings and share files seamlessly. Thus the ability to access and share information securely and seamlessly is one of the greatest attributes of the product
Diligent has been immediately responsive to any questions or issues we have with the product, passwords, or general operating questions. Our board does not utilize all of the many features but we have the option to do so if we wish to expand our usage.

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

Yes

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

The ease of access and the secured document management for these boards is what the partners like the most.I like that our documents are stored in a secure place and are easily accessible for the users. Users seem happy with how the system is used and their accessibility. It is simple to upload documents, create pdfs etc. We can rely on our client support as and when needed.

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