Item: Diligent Boards
Rating: 10
Author: Darcy Lagerquist

Overall Satisfaction with Diligent Boards

Use Cases and Deployment Scope

We use Diligent Boards for our Board Portal, distribution of Board materials, questionnaires, surveys voting docs. We also use Diligent Boards for COI Questionnaires for Officers and Directors. Recently the COI process was brought into Diligent Boards and it resolved doing timely manual distribution.

Pros and Cons

Pros

Customer Service - Team Blue is excellent
Product updates, communications, notifications
User friendly system that our Board can use to quickly access materials, resources, etc.

Cons

Easy Edit add / functionality to the web admin Board set-up

Most Important Features

Questionnaire
Linking to agendas and materials; finding materials easily

Return on Investment

Security in getting materials to Directors and Officers
Quick Distribution
Easy voting features

Support Rating

Team Blue has always provided excellent support and responds to issues quickly.

Diligent Boards Security

Diligent security has allowed us to distribute materials within a secured environment. We are moving into secured communications through Diligent Boards and I look forward to incorporating this into our use of Diligent.

Key Insights

Do you think Diligent Boards delivers good value for the price?

Yes

Are you happy with Diligent Boards's feature set?

Yes

Did Diligent Boards live up to sales and marketing promises?

Yes

Did implementation of Diligent Boards go as expected?

Yes

Would you buy Diligent Boards again?

Yes

Likelihood to Recommend

Standard Insurance Company has used Diligent Boards for 10 years. We have expanded the use of our Diligent Boards modules and functionality and Diligent has supported that growth. Diligent has excellent customer service and the admin functionality is very user friendly. As an admin, I appreciate the ease in distribution of materials to our Board and Officers.

Comments

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Thank you Diligent!