The best communication tool for all businesses
October 24, 2020

The best communication tool for all businesses

Phil Haldane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Discord

Since lockdown in the UK we implemented Discord to give us a fast and effective way to communicate between teams and groups. Discord allows us to jump straight into voice chats in meeting rooms and share content. Perfect for fast efficient design meetings. As we are all working remotely it was the ideal tool to bring us together, and while we are now can visit our office we still utilise it for some remote workers.
  • Streaming Live Desktops to share content
  • Individual Groups for Different Parts of the company
  • Voice Chats
  • Seperate Meeting rooms
  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
  • In the current climate, this has had huge success in delivering business objectives as it has been our main communication tool internally.
  • Negative Impacts we have had is that it has proved to be an efficient communication tool, negating the use of office space.
  • Has brought our teams closer together with remote workers.
Not sure why we selected Discord, but I have found it a lot easier to use than the likes of Hangouts, or Teams. It's very intuitive and very good for off-the-cuff meetings or discussions. The ability to have a discussion quickly without the need for invites or starting meetings makes it pretty impressive and easy against the competition.
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
I can't really say much on this. It's extremely easy to use, it's very logical and intuitive, and very easy to install and set-up. Even the settings menus make sense even to nonliterate IT people.

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Discord is an excellent way of keeping your team together and have team discussions when remote working is taking place. It brings all parties together and works extremely well. Even if a user is on the road the mobile app allows you to still be part of the conversation. Users felt integrated into the company as we can start chats at any point and simulates the office environment.

Discord Feature Ratings

Mobile Access
Video files
Audio files
Document collaboration