Item: Discord
Rating: 10
Author: Fernanda Alonso

Use Cases and Deployment Scope

Discord is being used for internal communication between employees about the projects we are developing. We use channels divided by projects so that information is grouped and organized. All employees work remotely and Discord has become a great ally for us to discuss aspects of each project with each responsible team.

Pros and Cons

Team meetings.
Channel separation.
Individual conversations.

Sometimes we have problems with the audio in the voice channels.

Return on Investment

Fast internal communication.

Alternatives Considered

WhatsApp Business, Skype and Google Hangouts Chat

The subdivisions through voice and text channels that can be elevated in Discord facilitate the organization of the company. Discord planned that the information not lost in the middle of the conversations, we managed to organize for the projects. Permission levels also help protect information so that not everyone has access to certain channels.

Key Insights

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

Yes

Did implementation of Discord go as expected?

Yes

Would you buy Discord again?

Yes

Other Software Used

Zoom, WhatsApp Business, AutoCAD

Likelihood to Recommend

I believe that Discord is quite suitable for use within the company, especially companies that are 100% remote. The division by channels provides easy access to information regarding each project. Individual conversations also facilitates communication between company employees. Permission levels also help a lot with each project's level of confidentiality.

Discord is great for internal company communication

Overall Satisfaction with Discord