Discord Review
June 26, 2024

Discord Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Discord Nitro Classic

Overall Satisfaction with Discord

I use Discord daily to communicate with team members about pretty much everything. It's easy to organize the Discord server with different channels and groupings, so we can talk about a lot of different topics in an organized manner. We have about 50-75 people in our Discord server, and it feels very easy to manage.

Pros

  • User Roles
  • User Interface
  • Easy to Set Up Servers
  • Good Friend Features
  • Nitro

Cons

  • They could stop using Machine Learning to harvest user data, that would be nice.
  • Make more Nitro perks usable to non-paying users
  • Stop changing the mobile UI, it is fine as is.
  • We have been able to easily reach over 50 people at once, and get quick responses.
  • I feel relatively unsafe using the app after knowing about the Machine Learning they do on users, what else could they be trying to get from us?
  • Efficient organization of channels leads to more workplace efficiency.

Do you think Discord delivers good value for the price?

Yes

Are you happy with Discord's feature set?

Yes

Did Discord live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Discord go as expected?

I wasn't involved with the implementation phase

Would you buy Discord again?

Yes

I use Discord daily, for work and personal use. It is easy to use, quick to load, and relatively painless to use across the board. My issues come with how Discord handles its monetization, how it uses Machine Learning to harvest user data, and more. They don't have to be doing all of that.

Discord Feature Ratings

Scheduling
6
Mobile Access
7
Search
9
Chat
9
Notifications
9
Discussions
9
Versioning
7
Video files
7
Audio files
7
Advanced security features
7
Device sync
8

Comments

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