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Remote work made easy!
March 27, 2022

Remote work made easy!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DocuSign CLM, formerly SpringCM

My company uses DocuSign CLM for the review and signature of controlled documents, specifically those part of the Design History File for Medical Devices, used for submission to Notified Bodies. In a remote world, DocuSign CLM makes it really easy to send out documents for review and signature to various team members. The platform makes it very easy to view who has signed and who to remind about the document, and present deadlines to the signees.
  • Assigning signatories.
  • Reminding users to sign.
  • Placing specific action items within a document (ie. name, date, location).
  • It is not completely clear how to remind just those who have not signed off on the document, not the whole party.
  • Color-coding reviewers.
  • Placing attributes for reviewers throughout the document.
  • Ease of sending to reviewers.
  • DocuSign CLM has solved the issue of remote workers signature on controlled documents.
Adobe Acrobat Sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one signatory.

Do you think DocuSign CLM delivers good value for the price?

Yes

Are you happy with DocuSign CLM's feature set?

Yes

Did DocuSign CLM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DocuSign CLM go as expected?

I wasn't involved with the implementation phase

Would you buy DocuSign CLM again?

Yes

SAP Access Control, Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365)
DocuSign CLM is a great tool for working in a remote team. When a document has been reviewed and needs a signature, DocuSign CLM automatically integrates with you contacts in Microsoft, making it simple to add members of your team. Placing signatures in certain locations, throughout the document, is very easy. When dealing with a lot of different team members, DocuSign CLM makes it easy to keep track of due to the color-coding of attributes specific to each reviewer.