Overall Satisfaction with Domo
Our customer success area is using Domo as our main analytics tool. We're using Domo as a primary data collector (aggregating data from our CRM, from SalesForce, and from within our own product) to better understand customer spending behavior, feature adoption, and cohort/vertical performance. It's giving us insight into our business that we could only get through hours of analysis before!
- Data visualization, with customized graphs & charts
- Data manipulation, combining multiple data sources & cleaning up
- Live data analysis, updating charts using live data
- Collects and combines data from multiple sources and automatically collects into master tables to build visualizations and gather insights
- Excellent support center, support staff, and training tools
- Not for the faint of heart! Even if someone else implements for you and builds out initial data tables, you'll likely need SQL skills to build complex visualizations or to make any changes to your data structure
- Steep learning curve - not everything in the card editor (used for editing graphs & data visualizations) is intuitively located