Domo - Great responsive dashboards, but you need a tech resource to make the most of it.
February 14, 2017

Domo - Great responsive dashboards, but you need a tech resource to make the most of it.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domo

Our entire organization utilizes Domo. The easy segmentation based on dashboards and card level permissions easily allow us to ensure the right people, and only the right people, have access to the correct data. We use Domo to track revenue, margins, and performance of multiple performance marketing campaigns as well as retention and margins on services.
  • Data Visualization - Domo makes it easy to test different formats of your data until you can find the visualization you are looking for.
  • Drill Down - The data is all connected, so you are able to drill down for greater detail, filter, and otherwise slice the data as needed.
  • Simple, but complex - With basic users the system is intuitive enough to figure out what you need the majority of the time, but for advanced users the possiblity with scripting is endless.
  • Technical Expertise - If you don't have a solid technical/database foundation it can be hard to understand what is possible.
  • Buried Features - There are some great features that are hard to find unless you pay more for advanced training.
  • Slow Support - Support is often slow.
  • Support - Often slow to get things worked out if it is more than a simple fix.
For us, Domo is great to visualize trends, but you always need the human eye to evaluate the data and really pull meaning from it. Sometimes you can get lost in creating pretty cards that are meaningless. I love it for quick snapshots and having answers to common questions at my fingertips. Our business changes every day so knowing answers to key questions in an instant is essential.

Domo Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
10
Report Formatting Templates
10
Drill-down analysis
9
Formatting capabilities
9
Report sharing and collaboration
7
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
10
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
10
Mobile Application
10
Dashboard / Report / Visualization Interactivity on Mobile
8