It's like having a full time development assistant
November 04, 2015
It's like having a full time development assistant
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with DonorPerfect
We use DonorPerfect across our organization. It allows us to not only track incoming donations and in-kind donations, but it helps keep track of finances, our volunteers, events, and more. We also use it to create end of month, YTD, and end of year reports.
- The stock reports programmed into DonorPerfect are great. They think of everything...and a few things you didn't think about.
- The custom report creator is nice because we can create reports that fit our needs.
- The mobile access is excellent and allows our development team to look up information in real time.
- The migration process isn't very smooth. We had seven years of data from a File Maker Pro system and they weren't able to integrate it cleanly.
- The base license is very restrictive. Only allowing one user at a time is a real problem when you have a handful of people needing simultaneous access. Non-profits are on tight budgets and having to add more licenses is a pain.
- The mobile app can be buggy at times,
- Better donor relations.
- More staff can be involved, information is shared much easier, so we're more productive
- Giving has increased because we can manage contact better.
We evaluated BlackBaud. BlackBaud was too large of a corporation and we felt like DonorPerfect was small enough to address our needs.