It's like having a full time development assistant
November 04, 2015

It's like having a full time development assistant

Jonathan Garrison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

We use DonorPerfect across our organization. It allows us to not only track incoming donations and in-kind donations, but it helps keep track of finances, our volunteers, events, and more. We also use it to create end of month, YTD, and end of year reports.
  • The stock reports programmed into DonorPerfect are great. They think of everything...and a few things you didn't think about.
  • The custom report creator is nice because we can create reports that fit our needs.
  • The mobile access is excellent and allows our development team to look up information in real time.
  • The migration process isn't very smooth. We had seven years of data from a File Maker Pro system and they weren't able to integrate it cleanly.
  • The base license is very restrictive. Only allowing one user at a time is a real problem when you have a handful of people needing simultaneous access. Non-profits are on tight budgets and having to add more licenses is a pain.
  • The mobile app can be buggy at times,
  • Better donor relations.
  • More staff can be involved, information is shared much easier, so we're more productive
  • Giving has increased because we can manage contact better.
We evaluated BlackBaud. BlackBaud was too large of a corporation and we felt like DonorPerfect was small enough to address our needs.
DonorPerfect is not suited to track all your income. This is specifically for donors and volunteers only. Some non-profits try to use this as a one-stop shop for book keeping and this isn't the right software for that.