DonorPerfect-why I wouldn't recommend it
Updated November 10, 2015

DonorPerfect-why I wouldn't recommend it

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

We use DonorPerfect as our database for donations and donor information.
  • Can create your own user fields.
  • Data Entry.
  • Pledge Billing - I have to do it manually because what comes out of their system is incorrect.
  • Tributes - reporting and set up is not acceptable.
  • Pledge Receivables - no retroactive reporting. Report is unacceptable.
  • Email addresses - allows multiple addresses but doesn't allow for reporting via Sync function in Constant Contact.
  • Pledge Billing - doesn't allow for Word Mail Merge letters.
We used another system before and I would say that although DonorPerfect has some expanded capabilities, their lack of a great base system isn't acceptable.
DonorPerfect has a long list of bugs that should be fixed, instead they spend time adding to their system. They need to get their base system correct. They also add functions and do 50% of the programming that actually needs done.