DonorPerfect...the PERFECT fundraising software solution
March 03, 2020

DonorPerfect...the PERFECT fundraising software solution

Amy Slone | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DonorPerfect

DonorPerfect is used by the development office at my organization. Users include myself and one colleague. We use DonorPerfect as a donor database and management tool. It has been of great help to us in terms of staying organized and keeping all our data succinct and in one location. It is also our one go-to for reporting and data analysis on a regular basis.
  • DonorPerfect is extremely customizable in every possible way. I love that you can customize what you see when you view a donor's record and how you see it. Fields can be active or hidden, and arranged in any way you choose. In addition, you can create custom fields and parameters, which can be used to enter text freely, as a drop-down box, or as selections with check boxes. The other awesome thing about the options for customization is that you can add, remove, or change fields at ANY time. My organization has used DonorPerfect for over 10 years, but just a few days ago, I added a field to the main screen in our donor records that is now relevant and helpful to my colleague and me as we work together. I feel like the possibilities are limitless in making it DonorPerfect your specific needs.
  • DonorPerfect reports are extremely versatile, and can literally be created to produce any data set imaginable. You can create, name, rename, save, and delete any reports in your profile. You can run very broad, lengthy reports, (which generate surprisingly quickly!), or very specific, detailed reports. You can create and save filters for quick use, or start from scratch each time you run a report.
  • I would like to see DonorPerfect host more educational webinars relevant to nonprofit fundraising. I participate in a lot of free webinars facilitated by competitor companies, but DonorPerfect doesn't offer nearly as many.
  • I think a better interface for interacting with other DonorPerfect users would be beneficial. Chatting with peers in a discussion board-type forum could be very beneficial in many ways.
  • I can't imagine doing my job on a daily basis without DonorPerfect, so the ROI is tremendous for me and my organization. Not only does it store our records and data succinctly, it is a one-stop shop for staying organized and on-task with the personal Dashboard feature, recording data (no matter how obscure), and generating reports.
  • DonorPerfect is a huge time-saver for me, as it allows me to schedule tasks for myself and set specific reminders related to donors that populate on my daily Dashboard. I don't have to leave DonorPerfect, open up a calendar program, and duplicate my entry of data or tasks or reminders. I can do it all within each donor's record without leaving DonorPerfect or having to navigate elsewhere on my PC.

Do you think DonorPerfect delivers good value for the price?


Are you happy with DonorPerfect's feature set?


Did DonorPerfect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DonorPerfect go as expected?

I wasn't involved with the implementation phase

Would you buy DonorPerfect again?


I would categorize my organization as mid-sized, but I can see it working just as well if we were smaller or larger. It is a fantastic means by which to manage your donor records and record as much data about each one as you can or would like.

DonorPerfect is great for reporting, which would positively impact any nonprofit organization. All NPOs are required to do a certain amount of reporting, but it is so important to share data with stakeholders, donors, management, boards, etc., and DonorPerfect is so versatile and all-encompassing when it comes to formulating data with which to do so.

DonorPerfect Support

DonorPerfect's customer support team is amazing. I have never had a single bad experience with any DonorPerfect employee. I feel as though they are thorough, precise, and clear/easy to understand while still being very friendly and genuine in all their interactions. They are extremely knowledgeable about their product, and I have never been left waiting for a response or answer when I reach out.