In My Opinion, Dropbox Lied
December 27, 2023

In My Opinion, Dropbox Lied

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

I was promised 20 TB + 15 TB when the new subscription changed with the unlimited plan. But, in my opinion, I was lied to by Dropbox.
  • Not customer support
  • In my opinion, not lying to your customers
  • In my opinion, not changing plans from unlimited to limited
  • In my experience, Dropbox have impacted our business in very bad way the change from unlimited to limited business account
I got Dropbox for the unlimited subscription. But now I’m going to get that service somewhere else. In my opinion, Dropbox really sucks

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

No

Did implementation of Dropbox go as expected?

No

Would you buy Dropbox again?

No

Dropbox changed the plan from unlimited to limited storage. I was promised 20 TB + 15 TB when the new subscription changed to the unlimited plan. But, in my opinion, it was a lie. I got 15 TB in total. I have friends who got more than 30 TB when the change occurred. I’ve seen it. But, in my experience, Dropbox denies that it’s true.

Dropbox Feature Ratings

Versioning
1
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
File search
Not Rated
Device sync
Not Rated
User and role management
Not Rated
File organization
Not Rated
Device management
Not Rated
Performance
Not Rated
Reliability
Not Rated
Storage Reports
Not Rated