Dropbox
Top Rated
Dropbox
Top Rated
Dropbox
Starting at $11.99 per month
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What is Dropbox?
Dropbox is a service for file syncing and sharing, or for cloud storage.
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
View all 13 features- Reliability (111)7.777%
- Performance (111)7.575%
- File search (110)7.171%
- Access control (109)7.070%
Reviewer Pros & Cons
View all pros & consVideo Reviews
3 videos
Dropbox has the Flexibility to Serve a Variety of Needs Across Platforms
04:00
A User Review: Years Later, Dropbox Still Makes Life Easier
03:43
Dropbox Business Review: Allows Design Business To Complete Quick & Simple File Sharing
03:22
Pricing
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$11.99
Cloud
per month
Family
$19.99
Cloud
per month
Basic
Free
Cloud
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Dropbox Pros and Cons, What do Reviewers Think?
05:05
Features
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Product Details
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- Integrations
- Competitors
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What is Dropbox?
Dropbox is a service for file syncing and sharing, or for cloud storage.
Dropbox Video
Dropbox is one of the of the most popular cloud storage options and is popular with businesses of all sizes across many different industries. We have aggregated some of the 400+ Dropbox reviews on TrustRadius and determined what the software’s most popular features are, and w...
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Dropbox Competitors
Dropbox Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
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Reviews and Ratings
 (2001)
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Reviews
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August 29, 2022
Dropbox: the Hollywood Video of Cloud Storage
Score 1 out of 10
Vetted Review
Verified User
- Nothing
- Nada
- Zip - Zero
- Take up space on your HD
- UIUX
- Login
- Storage functionality for download an upload
- Speed of download and uploads
May 05, 2022
Check Around
Score 3 out of 10
Vetted Review
Verified User
- Organize files
- Allow files to be synced across multiple computers
- Customer support
- Flexibility
- Innovation
April 28, 2022
Dropbox for Clinical Recordings
Score 9 out of 10
Vetted Review
Verified User
- HIPPA
- File Storage
- File Sharing
- Versatility
- Number of clicks
- integration
February 28, 2022
Solid Cloud Storage Solution
Score 9 out of 10
Vetted Review
Verified User
- Cloud storage and retrieval of all file types
- Sharing of files via a URL link
- Ability to store files locally in a Dropbox folder and synchronize with the cloud when connected to the Internet
- The Dropbox Online Cloud user interface has gotten much better over the years although we mostly access our files via our Dropbox file folder on our desktops.
- We continue to store images in Apple Photos (and sync to iCloud) but might switch over to Dropbox someday.
- Dropbox syncs the local Dropbox folder with the cloud every time you reboot your desktop or laptop. If you have lots of files in your local folder (because you are syncing everything), the time it takes to complete this can take minutes and may clog up the memory of your desktop or laptop.
December 18, 2021
On Storage Cloud Nine
Score 8 out of 10
Vetted Review
Verified User
- Safe Cloud Storage
- Ability to Access Cloud on Multiple Devices
- Ability to Store and Share Large Files
- Search functionality could be better
- Sometimes photos don't always sync right away
- Organization could be better
November 30, 2021
Reliable product
- External share
- Larger file share
- seamless communication
- Team Admin not needing license
- Photos need to sync faster
- share permission need to be more user friendly .
November 29, 2021
"Intuitive, Secured And Most Reliable Software"
Score 9 out of 10
Vetted Review
Verified User
- We are transferring large files and multiple files with various internal and external parties due to the ease of sharing files and folders.
- Smart sync, so you don't have to worry about device space and search large file batches quickly.
- Synchronizing a data file across organizations without the user having to do anything other than work is a significant benefit of cloud computing.
- Allowing only the people who need it to have access is a huge perk and works well with other enterprise software.
- Enhanced security features and installation could be more user-friendly; installing on a desktop could be confusing.
- More file storage for free users would be great, as would better separation of personal and work files.
- Customer service could be better, and uploading time could be faster, making it more efficient.
Score 1 out of 10
Vetted Review
Verified User
- Nothing comes to mind at this moment because of what they have done.
- Stop randomly deleting files or at the very least make someone available who can fix your errors.
September 26, 2021
Dropbox - Another Asset Management Tool
- Image and PDF hosting
- Asset Management
- Internal assistance tools
- If you don't know where to go, it's hard to get a image/pdf URL that you can use for hosting
- Sharing management doesn't seem to be as intuitive
September 10, 2021
Dropbox Review
Score 1 out of 10
Vetted Review
Verified User
- Accessibility
- Structure
- No Timely Customer Service Feedback
- [I feel there is] No proper investigation if an account is closed
- Customer Service [seems] like a BOT. Even though a response is received no real solution is reached.
September 08, 2021
Dropbox - A Cloud Storage Platform
- Shared Access
- Documents security
- Fast uploading of files
- Installation could be more user friendly sometimes one might get a bit lost when installing on desktop.
- Increase file storage space for free users would be great if more storage was offered for free users.
- The uploading time could be faster which will speed up the time when uploading files making it time efficient
August 23, 2021
Professional cloud-based file sharing
- It is a fast and reliable cloud file sharing system.
- It integrates well with macOS, making it easy to share files, control whether files are in the cloud or local, see the current sync status for each file, and more, right from the Finder. It also supports macOS file meta (keywords, color tags, etc.).
- It's web-based file previews work very well and support a wide selection of file types.
- It has useful and intuitive annotation / commenting features for files.
- For large teams or large file sizes, it can become expensive.
- Annotation features may be too basic for some types of jobs.
- Create link to share file instantly
- Grant access and permission to team member / clients to view/edit the file
- Ability to track change history of the file
- Syncing sometimes is slow if the file is large
- Integrate with different messaging app would be nice (Team Chat, Skype)
- Sometimes if multiple accessing / editing the same Microsoft Office file, it got stuck
July 22, 2021
Dropbox is great for teams working remotely!
- I love that I'm able to organize items by folder. It keeps things easy to access.
- Private access to only specific users is a huge plus
- I like that I can send an invite to the appropriate team members as opposed to having to send them all the specific link to a file or folder
- I find that dropbox is a bit slow at times, even when my internet is clocking high speeds just fine
- There are often errors when uploading. Attempting a second time usually alleviates the issue
- I sometimes have issues signing in with my google account. It's not a huge deal, I just log in manually but would be nice to log in with one click
- File storage - space considerations aside, it's easy to use and intuitive for this purpose
- Collaboration - after adding this functionality a few years ago, Dropbox can now rival Microsoft Sharepoint or Google Docs for realtime collaboration between team members on documents and related files.
- Ease of use - Dropbox is intuitive and mirrors other file storage systems in terms of folders, sub-folders, and navigation, meaning it is easy to find, store, and share whatever you need.
- Multiple accounts: many of us have a personal account and a professional account. It could be easier to switch between them either in the Dropbox OS app or within the browser.
- Security and permissions: I've found it difficult to manage permissions around hidden folders and security hierarchies. It's easy to share something to someone with the same permissions, but I've experienced instances where two people (myself included) have different names for the same folder but can't access each other's files, without explanation for why the permissions are different.
July 13, 2021
Dropbox loved by small business !
Score 10 out of 10
Vetted Review
Verified User
- Files accessible anywhere, you do not have to carry a backup of your files with you
- Easy to share files to anyone
- Easy to work from any PC, log on dropbox and access all your working files
- Sometimes sharing a large number of files gives an error. It would be nice to have this function optimized.
July 07, 2021
Great file sharing solution at entry level costs; room for searchability and security improvment.
- Sharing large files and multiple files with various internal and external parties
- Searching large file batches quickly
- Allowing external and internal parties to contribute to a data file across organizations
- Integrates well with other enterprise softwares (Word, Adobe, etc.)
- File text search functionality needs continued improvement
- Dropbox file security and fraud prevention needs improvement
- Dropbox should continue to integrate with email and enterprise software interfaces for ease of use
- Sync files
- Quick sharing
- Indexing
- Backup
- SIZE (of program on our servers, of data limit one can upload/download, etc.)
- Too frequent updates. Several employees just got used to the user interface, then had to upgrade to different version/UI
- At times complicated UI
- Cloud based storage with easy access
- Simple and easy to share files with other people
- Easy to customize what files are stored locally or just online
- Dropbox offers file sharing but lacks in true collaboration in some ways
- From an organizational standpoint, Dropbox is a bit expensive
- Because of the customization available, you need to know the program and the web client interface
June 28, 2021
Dropbox makes file sharing simple
- Ease of sharing files and folder both internally and externally
- Rollback of several versions in case a file is modified by accident or overwritten
- Trash management for files or folders that are accidentally deleted so they can be recovered painlessly
- Smart sync so you don't need to worry about how much space is taken up on your device
- Background syncing that happens without needing to do anything other than work
- Though this hasn't been our experience, some contractors have had issues with files not syncing properly
- Initial installation could be a bit more user friendly
- Not a fan of the newest change that involves opening the Dropbox app instead of the folder by default
June 28, 2021
Dropbox - Great for Personal & Business Use
- Cloud Storage
- Reliability
- Ease of use
- Integration with more applications
- Easier collaboration mechanics
- Price
- User friendliness
- Stability
- Ease of setup
- Enhanced security features
- Customer service is not very good and difficult to get hold of
- The help features and FAQ are frustrating to use because they send you round in circles.
- Sharing.
- Updating [files].
- Upload by many users.
- Review and approval.
- Downloading is not very easy.
- [If] many people work at same time, then it fails.
- Sometimes it takes a long time to load.
June 03, 2021
Dropbox is effortless
- Ease of use for large deliverables or batches of creative assets.
- Syncing from the desktop app or plugin isn't seamless.
June 02, 2021
Benefits of using Dropbox!
- Shared access
- Document security
- Volume and size of documents that can be stored
- File organization is good
- Better integration with Microsoft products - although it is OK.