WHO OWNES MY FILES
January 12, 2024

WHO OWNES MY FILES

Jack Stanley BCC | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dropbox

We used it for file sharing and storage for our companies. we had about 5 users at any given time. It from time to time would lose file formats. but generally worked well

Pros

  • File sharing and storage
  • collaboration
  • archive

Cons

  • in operation keeping files refreshed over time
  • overtly complex operation
  • I lost all my files over 1000 files
  • Will not let me cancel membership
  • I think customer service is useless in this situation
Neither is great. at least I can get out of google drive

Do you think Dropbox delivers good value for the price?

No

Are you happy with Dropbox's feature set?

No

Did Dropbox live up to sales and marketing promises?

No

Did implementation of Dropbox go as expected?

No

Would you buy Dropbox again?

No

I think Drop box is good until you ask for customer support. As I begin my retirement we asked to back out of drop box. I down loaded my files to my external hard drive, and notified them I wanted to close my account. It has been months they still have not closed my account, they have systematically found and erased all my back up files on my computer and external hard drives. so they had captured my files. I have called on 4 occasions asking the rectore my files and close my account. They want me to sign up again. I do not need to sign up again. I SIMPLY CANT GET OUT WITH MY OWN FILES

Dropbox Feature Ratings

File Sharing & Management
4.6
Versioning
5
Document collaboration
5
Access control
1
File search
6
Device sync
6
Cloud Storage Security & Administration
3.7
User and role management
4
File organization
5
Device management
2
Cloud Storage Platform
3.7
Performance
3
Reliability
5
Storage Reports
3

Comments

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