Druva Data Resiliency Cloud has no equal
Updated August 23, 2024

Druva Data Resiliency Cloud has no equal

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Data Protection
  • Cloud Backup
  • Data Center Backup
  • Data Protection for AWS

Overall Satisfaction with Druva Data Resiliency Cloud

We use Druva Data Resiliency Cloud to protect Hybrid and Native workloads (VMware on-prem and AWS). We also use InSync to protect Office365. With InSync, we are able to easily backup Email, Sharepoint/Teams, and OneDrive.

Pros

  • We no longer manage offsite storage vendors
  • We no longer sore or manage magnetic tape
  • We no longer have a dedicated server running legacy backup software and tape robots.

Cons

  • The "credit" system can be confusing.
  • It can be expensive if you don't closely monitor hybrid backups and AWS storage costs.
  • Administrative experience has room to grow, moving between Hybrid and Native requires additional authentication and MFA solutions.
  • File restores are quick and simple.
  • Cost savings have not been realized as storage costs have grown
  • The support team at Druva is nothing short of fantastic.
I have yet to find a limitation with respect to our workloads. Especially if AWS, you can extend capacity as far as you are willing to pay.
  • Veeam Backup & Replication
We didn't want to run a dedicated server and storage which led us to meet with Druva. Once we met the account team and supporting engineers we were won over with their professionalism and willingness to see any issue to resolution.

Do you think Druva Data Resiliency Cloud delivers good value for the price?

Yes

Are you happy with Druva Data Resiliency Cloud's feature set?

Yes

Did Druva Data Resiliency Cloud live up to sales and marketing promises?

Yes

Did implementation of Druva Data Resiliency Cloud go as expected?

Yes

Would you buy Druva Data Resiliency Cloud again?

Yes

I feel Druva Data Resiliency Cloud takes a lot of the worry and stress off my hands that previous solutions entailed. Things such as tape inventory, accidental overwriting, tape health, offsite process, data backup at remote locations with no IT staff, etc.

Druva Data Resiliency Cloud Feature Ratings

Enterprise Backup
9.6
Continuous data protection
10
Replication
10
Operational reporting and analytics
9
Malware protection
9
Multi-location capabilities
10
Data Center Backup
9.5
Universal recovery
10
Instant recovery
8
Recovery verification
9
Business application protection
9
Multiple backup destinations
9
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Management dashboard
8
Platform support
10
Retention options
10
Encryption
10

Using Druva Data Resiliency Cloud

4 - Senior IT Engineer
4 - IT Support
  • Speed of data recovery
  • Resilience of stored data
  • no on-premises storage requirements
  • Restore VMs to Isolated VPC for testing
  • Ransomware recovery
Have been a customer for many years, and we will continue to do so. The product suite continues to evolve to include innovative and intuitive features. Additionally, their support staff is second to none. They are always ready to make time for working calls, when needed, to review and optimize polices and other configurations.

Evaluating Druva Data Resiliency Cloud and Competitors

Yes - Verizon eCloud. This was our first cloud-native application for backup and recovery, and it was not easy to use. It was included with our cloud hosting, but we moved from this provider and were happy to find something else.
  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
The most important thing for us was the ability of not hosting storage systems or tapes on site.
It would be nice to have implemented many of the solutions we currently employ from Druva all at once, from the start. Initially we started with Phoenix and slow walked their other solutions to current implementation. Having all the solutions in place would have meant more data available, for restore, from applications such as Teams and Sharepoint.

Druva Data Resiliency Cloud Implementation

  • Implemented in-house
Change management was minimal - We had no issues with change management regarding implementation.
  • making sure engineers were 100% engaged during onboarding calls
Druva support made the process efficient and made sure i understood the process and options available to me.

Druva Data Resiliency Cloud Training

  • Online Training
We started 5 years ago; I don't believe the academy was as mature as it is today.

Configuring Druva Data Resiliency Cloud

Just the right amount - can be simple or more complex with many policy and profile options, granted you have the time to commit and maintain.
Always monitor jobs and test data restores, for each workload. The solution can be "set and forget" as its very reliable. This can condition the engineer to assume things are fine. They probably are but set a routine to trust but verify.
No - we have not done any customization to the interface
No - we have not done any custom code
No

Druva Data Resiliency Cloud Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Support was included
I purchased Professional Support hours to help implement a new Druva DR product, about 10 hours. The engineer and I began meeting several times a week and this went on for a long time. Never was there an issue with "we are out of time/hours", the Engineer made nearly unlimited time available and was(Still IS) fantastic to work with.
Again, the Druva staff are knowledgeable, very friendly, and see issues through. Tickets are responded to quickly and resolved quickly as well.

Using Druva Data Resiliency Cloud

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Requires technical support
Lots to learn
  • file based recovery
  • single item recovery using Cloud Ranger - we prefer to install Phoenix agents on File Servers for AWS workloads for this reason.
I have had a consistently great experience with Druva and their team.

Druva Data Resiliency Cloud Reliability

Their platform is stellar.
The only constraint we have noticed is slow wan links from our sites, which can cause backs to take time - this is our issue, not Druva.

Integrating Druva Data Resiliency Cloud

Since I do not use these, I would assume they work as expected.
  • Not sure if this is leveraging the 0365 modules or something custom
Not sure what might be considered an integration.
  • no
no knowledge.
none
we do not use

Relationship with Druva

Their staff are a pleasure to work with.
The vendor is committed to maintaining a cadence of check ins and optimization calls. I can count on their support, at any time.
discounts for 3 year agreement

Upgrading Druva Data Resiliency Cloud

  • integration of SSO for Phoenix and CloudRanger
  • Time saved when logging in and using the platforms.

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