Item: Druva Security Cloud
Rating: 8
Author: Francis Fernandes

Overall Satisfaction with Druva inSync

Use Cases and Deployment Scope

Druva inSync is used across our organization and helps address the problem of incidental data loss on our endpoints.

Pros and Cons

Pros

Centralized Management and visibility through a console
Non-Intrusive client - works well in background
Enables the user to restore data himself
Secure - tracks user location to ensure data is not misused

Cons

File search by extension feature lacking
Dashboards are not customizable

Return on Investment

Immediate data restoration by user helps prevent prolonged outages due to incidents

Alternatives Considered

CommVault

Better in most aspects which is why it is our preferred solution

Implementation Rating

Druva was pretty straightforward to implement and we were up and running in no time, whereas this isi'nt generally our experience with most other products.

Key Insights

Do you think Druva Security Cloud delivers good value for the price?

Yes

Are you happy with Druva Security Cloud's feature set?

Yes

Did Druva Security Cloud live up to sales and marketing promises?

Yes

Did implementation of Druva Security Cloud go as expected?

Yes

Would you buy Druva Security Cloud again?

Yes

Other Software Used

Commvault Complete Backup & Recovery, System Center Operations Manager, Microsoft System Center Configuration Manager (SCCM)

Likelihood to Recommend

Druva Insync sits well within the endpoint data backup and recovery space.

COVID-19 Changes

Druva inSync Support

Druva Security Cloud Customer Support Pros and Cons

Pros	Cons
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem	None