Can't live without it!!!!!
March 22, 2022

Can't live without it!!!!!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dubb - Video Communication Platform

My initial appointments are set up for me, I use Dubb to confirm my follow-up appointments. My first meeting is always information gathering, and my second appointment is a sales appointment. It is important to continue the repour I established in the first meeting to carry over to the second sales meeting. I use the video portion to thank my client and to name them by name so it comes over very personal, and present the appointment details in print. Sales experts always say clients buy you more than they do a given product. If they trust you, your sales will go much further. Trust is what Dubb allows me to extend that trust beyond our first meeting to the sales meeting.
  • follow up communications
  • clarity of information
  • personalization
  • convenience in producing and then sending
  • Does not connect directly to Google Calendar
  • SMS needs to be seamless with smartphones when sending from them.
  • Brand recognition, use of Logo
  • Customer trust perpetuation
  • Personalization of message in video
  • Very positive
  • Gives us a fighting chance for follow-up success
  • Clients find it very interesting, making us stand out from the competition
Have not, and will not, use another.

Do you think Dubb - Video Communication Platform delivers good value for the price?

Yes

Are you happy with Dubb - Video Communication Platform's feature set?

Yes

Did Dubb - Video Communication Platform live up to sales and marketing promises?

Yes

Did implementation of Dubb - Video Communication Platform go as expected?

Yes

Would you buy Dubb - Video Communication Platform again?

Yes

As I have said previously, I use it to help maintain client trust and relationships from my first video appointment, to the second video appointment where the sale will be made or not. Using video to confirm my second appointment is genius. I can't think of a scenario where it is less appropriate, there may be one, but I haven't found it.