Happy with value, still working out the kinks
May 28, 2018

Happy with value, still working out the kinks

George Robbins | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Dundas BI

I assisted with selection of a Business Intelligence tool for a healthcare client. We selected Dundas BI as the first foray into in-house analytics beyond ad hoc SQL queries. It is gradually being rolled out to additional users as both power users and standard users, though currently it is mostly used by developers and the DBA.
  • Easy to create aestheically pleasing visualizations
  • Easy naviagation for people used to MS look and feel
  • ETL layer allows for advanced development
  • Response is always speedy from customer service, though frequently is not as thorough as expected
  • Slower performance of wide tables for reports
  • Migration between environments is very manual
Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
Great for the major databases and Salesforce, but only has limited connectors for more obscure data sources. We use Pentaho for integration with a MongoDB as that is the only way to make it work. Their generic connectors did not work well for us, only the specific ones that were developed.
Very easy to setup permissions so that users can share reports and dashboards. Security allows for a level of granularity though we decided to restrict it by projects to keep the maintenance of this down. As with many BI tools, the most difficult part of collaboration is getting business users to opt in to using it.
Considering it's price point in the market, Dundas BI offers a lot of functionality. They are constantly adding features and bug fixes which is great, but also means there are always updates to take if you want everything to work as expected. The standard user interface is pretty easy to understand, but it takes a while for developers and power users to become independent of documentation.

Dundas BI Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
8
Drill-down analysis
6
Formatting capabilities
7
Integration with R or other statistical packages
4
Report sharing and collaboration
9
Publish to Web
Not Rated
Publish to PDF
10
Report Versioning
9
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
10
Location Analytics / Geographic Visualization
7
Predictive Analytics
5
Multi-User Support (named login)
10
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
10
Dashboard / Report / Visualization Interactivity on Mobile
5