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Easy and reliable
February 07, 2021

Easy and reliable

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Duo Security

We use Duo [Security] for cloud security across the entire organization. Duo [Security] allows us to verify our identities from devices before logging into company software (internal or external). It provides safety and the ability to work remotely. Whether I use my phone or laptop, I can access the company software I need securely.
  • User interface
  • Speed
  • Reliability
  • Can't save my settings at times to keep the device active for 30 days
  • Sometimes I need to type my email and password twice
  • Some apps seem to require more frequent Duo use than others
  • Small cost to use and operate from my view
  • Zero safety breaches I am aware of
  • Doesn't require constant updates or patches
End user rating is an 8 because it's very intuitive and simple, can't imagine it being more intuitive. The UI buttons are large in fact and on screen instructions are prominent.
To my knowledge, we are definitely benefitting by preventing data breaches. I am not aware of any.
I have never used their support (which speaks to how good the product is).
I cannot - I have not ever needed to use their support.
Google authenticator is similar and also good, but I prefer Duo Security because there are no numbers. When allowed, I choose Duo over Google Authenticator.
[Duo Security is] good for basic work needs. However, if you need to frequently login to specific apps that always have security checks, it could be too clunky. I also love how I can use it for other apps like amazon - it's an extra layer of safety.