There is the old way that the typical vendors follow - and then there is Dynatrace
February 04, 2020

There is the old way that the typical vendors follow - and then there is Dynatrace

Larry Roberts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

After dealing with many of the big vendors on the market that have failed to innovate for many years, we set out on a quest to select the next generation monitoring tool for our company. When it was decided that we wanted to focus on AI and decided to kick the tires on Dynatrace, the choice became obvious. We needed to do more with less and the AI allowed us to start focusing on root causes and potential problems proactively rather than being reactive. We also found that we have been able to deploy our Dynatrace footprint within our environment faster than with any other vendor before them providing an ease of use and administrator.
  • The OneAgent - Select an OS and that's it! Dynatrace does the rest.
  • AI - The Dynatrace AI is not just AI hype. It has actually proven itself over and over again within our company.
  • There is a need for better controls over how the licensing pool is divided up within a company.
  • Better reporting on who is using what in terms of the licensing pool.
  • Allows us to shift from reactive to proactive.
  • Getting to root cause right from the start.
There is really no comparison. While AppDynamics is not bad, the Dynatrace technology runs circles around them. When they pitch their product to us, they spent more time trying to downplay Dynatrace then they did shining a light on their own product. The way forward was clear.
Dynatrace support has been and continues to be top-notch! They even provide a real-time chat for any Dynatrace user to use when needed and are quick to respond and help.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Honestly, we have found a use case for Dynatrace in just about every area of focus for our company. This includes everything from infrastructure, to user experience, to network. The only area we have found where Dynatrace can be used, but as more of a compliment to another tool would be Google Cloud Platform (GCP). GCP offers Stackdriver and provides some things that Dynatrace can not get.

Dynatrace Feature Ratings